According to Jakob Nielson, a website usability expert, one of the most important things that prospective customers are looking for on your website is pricing. Yet so many service businesses do not include their pricing on their site.
Read her post here
http://www.passionforbusiness.com/blog/want-to-turn-off-website-visitors-dont-include-your-prices
"...That's why we thought it would be helpful to come out with a guide (written just for marketers) to one of the most popular CRM systems around -- Salesforce. The Marketer's Field Guide to Salesforce, which you can download for free here, will teach you everything you need to know about using Salesforce as a marketer.
While different CRM systems use slightly different terminology, to ease you into a better understanding of CRMs, let's take a look at some common CRM, and specifically, Salesforce terminology that marketers should know."
Read guide here (Very informative)
http://blog.hubspot.com/blog/tabid/6307/bid/34060/the-marketers-ultimate-glossary-of-salesforce-terms?utm_source=twitter&utm_medium=social&utm_content=9fce5c85-5a0e-4d91-91af-3031a664f1ce
Like any game there are rules to selling, especially when it comes to closing a sale. To ensure sales success in your business, whether you're a startup or an established entrepreneur, here are a dozen of my best commandments for sealing the deal.
Read his tips here
http://www.entrepreneur.com/article/222558